How can I place an order?
All orders will be taken by calling or sending a text to phone: (702)5334497. We will not accept orders via social media accounts (ie. Instagram, Facebook, Messenger).
Payment MUST be made to place your order. We accept payments via Venmo (@hanaleisnhaku), Cash App ($hanaleisnhaku), Credit or Debit Card.
We accept orders 14 days in advance to ensure the availability and quality of your custom made product. Larger orders and special events will require 1-2 months in advance.
Where and when can I pick up my order?
We are located in the Summerlin Red Rock Area near the Red Rock Casino of Las Vegas. Our address will be provided and a pick up time will be coordinated during order confirmation.
We DO NOT deliver. However, should you require delivery, there is a fee of $50 within the Las Vegas Area.
We DO NOT ship out of state during warmer months between MAY thru SEPTEMBER. We use FedEx overnight delivery for our shipping.
What are your business hours?
Monday -Thursday 9am to 3pm
All orders for the weekend must be picked up on Thursday afternoon.
We will not respond to any social media messages or text messages after hours.
What's your refund, return and cancelation policy?
We do our very best to ensure customer satisfaction. Due to the delicate nature and customization of our products, all sales are FINAL.
There are no refunds for cancelations. Once we receive payment, we order your flowers directly from growers around the world. Should you decide to cancel, we are unable to return flowers and we will not be held responsible for the cost.